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How To Handle Email Bullies

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Cyber bullying includes bullying via any electronic communications method such as text messages, emails, instant messaging, and social media. It’s bullying when it’s used to threaten or humiliate someone. The consequences of cyber-bullying are serious, and can be just as

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The Three Essential Tips for Courtesy in Business Writing

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Do you get annoyed when sitting in a quiet carriage if people talk, ignoring the comfort of others? I’m writing this in a quiet carriage, listening to the exploits of the grandchildren of the woman in front of me—and, no,

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How to say, “no”

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Writing an email: How to say, “no.” This week I had to write a really difficult email. I had to say, “no” to a friend who wanted help with a writing project. They had an overnight deadline, and I simply

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