Blog Archives

How to get rid of a client

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How do you decide to get rid of a client or turn down work? Some clients are just no good for you. When you start a business, you take everybody who comes. You don’t vet them in any way—you’re just

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Posted in Business, observations, writing

How To Handle Email Bullies

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Cyber bullying includes bullying via any electronic communications method such as text messages, emails, instant messaging, and social media. It’s bullying when it’s used to threaten or humiliate someone. The consequences of cyber-bullying are serious, and can be just as

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Posted in writing

The Three Essential Tips for Courtesy in Business Writing

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Do you get annoyed when sitting in a quiet carriage if people talk, ignoring the comfort of others? I’m writing this in a quiet carriage, listening to the exploits of the grandchildren of the woman in front of me—and, no,

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Posted in writing

Slugs and Snails and Puppy-Dogs’ Tails…

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I’m sure you’ve experienced this: several things all happening close together, all focussing your attention on the same thing. Three recent events converged to remind me about gender-neutral language. As some of you know, I recently started a new contract

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Posted in The Family Memory Project, writing

How to say, “no”

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Writing an email: How to say, “no.” This week I had to write a really difficult email. I had to say, “no” to a friend who wanted help with a writing project. They had an overnight deadline, and I simply

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Posted in writing

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