Our Courses

·       For staff at any level

·       For upper or middle management

For staff at any level:

·       Two-day courses
·       One-day courses
·       Half-day courses

Two-day courses:

• Enhance Your Written Communication and Report Writing Skills.
• Any 4 of the half-day courses, tailored for your business needs.
• Better Business Etiquette for the 21st Century (any 3 can be selected for a one-day course)

  • Better Business Etiquette for the 21st Century – Fantastic First Impressions*
  • Better Business Etiquette for the 21st Century – Networking with Confidence
  • Better Business Etiquette for the 21st Century – The Secrets of Professional Business Communication Etiquette (email, phone and text.)
  • Better Business Etiquette for the 21st Century – Dress For Success (personal presentation and grooming.)
  • Better Business Etiquette for the 21st Century – Brand “you” (exploring your digital presence.)
  • Better Business Etiquette for the 21st Century – Etiquette in a diverse society (gender and intercultural etiquette.)

* audio file here: fantastic first impressions.m4a.ff

One-day courses:

A tailored 1-day course could combine any 3 of the Business Etiquette Courses (above), or any 2 of the following half-day courses:

Half-day courses:

• Write Good Copy For the Web

• The Secrets of Writing a Winning Proposal

• The Essentials of a Great Business Report

• Efficient and Effective Emails

• The Secrets of Professional Business Communication Etiquette.
– What is acceptable (and not acceptable) in business communication today?

• Effective written communication within the workplace.
– Records, memos, requests, telephone messages, notes, incident reports, policies and procedures, orders, reviews, applications, evaluations, notices. (This course is particularly tailored to your business, to include only the types of writing that are pertinent to your needs.)

• The Most  Successful Style for Business Results

• Fundamentals of Effective Writing

• Going Beyond the Basics – Professional Written Communication for Business.

• Practical and Accurate Minutes and Other Meeting Notes.

• Technical Writing – How to produce easy-to-understand technical writing and instructions.

Courses designed for upper or middle management

One-day courses:

• Everyday Written Communication For The Successful Business
– Superior records, memos, requests, telephone messages, letters, incident reports, policies and procedures, orders, reviews, applications, evaluations. (This course is particularly tailored to your business, to include the types of writing that are pertinent to your needs.)

• Advanced Writing For The Superior Business
– Reports, proposals, letters, evaluations.

•Business Etiquette For Managers

Half-day courses:

• Diagnostic Writing Skills For People Managers
– Effective proof reading and editing skills. Pick up all your people’s mistakes.

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